ITSM Consultant and Instructor
Bridge-it for Project/Program Management
The business simulation Bridge-it is a wonderful vehicle for discussing and experiencing project management. The setup of Bridge-it contains a complete series of projects with a rising scale of difficulty. Furthermore, participants must incorporate the project results into a running business. A running business for which the project results cannot come quickly enough in order to achieve its operating targets, but that suffers from them at the same time. It suffers from them because they are 'over the wall', 'just too late', 'too expensive', 'don't quite fit', and because annoying but essential repair and finishing activities are required.
Bridge-it is frequently used to help organizations think about managing projects and programs in a more general sense, separately from any type of project management method. Besides being able to apply the method, project managers and team members must have skills and experience in terms of group dynamics, conflict management and leadership. In other words... they need to learn to sail in stormy weather!
Benefits of Taking This Simulation:
Nikola has been in the IT sector for almost 10 years. He started his career in HP Global Delivery Center back in 2007 and since then has been involved in many different roles: technical consultant, operational manager, transition manager and ITSM implementation consultant. During these years he has worked both domestically and in Western Europe.
Designing and improving processes is his passion. Working with the stakeholders to define all roles and responsibilities is where he finds most of the challenges. Proposing solutions and solving those challenges is his biggest reward.
After gathering a lot of practical experience in his ITSM implementation projects, Nikola has decided to change his career and become a certified ITIL® trainer. He has started teaching ITIL® since the beginning of 2015 after successfully becoming an ITIL® Expert. Courses that he has successfully delivered are: ITIL® Foundation, ITIL® OSA, ITIL® RCV, ITIL® PPO, ITIL® SOA and ITIL® MALC.
As a consultant Nikola has gained also a lot of practical experience in Project Management. He used this experience to successfully acquire PRINCE2® Practitioner certification.